We may be small, but we want your experience to amazing. Please let us know if there is anything more we can do for you.
If you have any special requirements, please call or email us and we will do our best to accommodate you.
Services which we currently have:
• Snacks and refreshments are available from reception.
• Irons and ironing boards if you are a little wrinkles when you arrive.
• Forgotten anything? Not a problem. We have a great range of accessories and branded toiletries available from reception.
• Early morning wake up calls.
• 24 hour reception if you need a late check in or any queries during the night.
• If you are staying for a while we can arrange a laundry service for you.
• Want to eat in? We can advise you on local takeaways and provide you with.....
We have offers which are exclusive to the Newcastle Jesmond Hotel. These change regularly, but include meal offers to local restaurants and hair salon discounts.
Each room has a welcome pack, containing offers and advice on the local area and knowledgeable staff on site to help you plan your trip.
TRAVELLING ON BUSINESS?
If you travel to Newcastle frequently on business we do provide our business guests with further discounts above those found on any website, or free upgrades, for your repeat custom. Please call us direct and we will run through what we can offer you.
TRAVELLING IN A GROUP?
We welcome groups in our hotel. Be it a friends reunion, wedding and more. If there is a large number of you, please call us direct and we can arrange the best price for a group visit.
FREQUENT GUESTS OF NEWCASTLE?
Similar to our business travellers, if you are visiting Newcastle regularly for any reason please let us know. And again, we can offer you better prices or free room upgrades as a thank you for your loyal custom. Just give us a call.
We are always trying to improve, and we need you to help us.
Is there anything which we could do to further your experience at our hotel?
Are there further facilities which we could provide to help and enrich your stay with us?
Feel free to call, email or write a review.
At the Newcastle Jesmond Hotel we welcome feedback. We are happy to discuss anything with our guests and keep you informed of our progress and action on the suggestions you have made.